10 Best Online Shopping Bots to Improve E-commerce Business

With chatbot popularity on the rise, more businesses want to use online shopping assistants to help their customers. In essence, shopping bots have transformed from mere price comparison tools to comprehensive shopping assistants. They not only save time and money but also elevate the entire online shopping journey, making it more personalized, interactive, and enjoyable. Online shopping bots can automatically reply to common questions with pre-set answer sets or use AI technology to have a more natural interaction with users. They can also help ecommerce businesses gather leads, offer product recommendations, and send personalized discount codes to visitors. Certainly empowers businesses to leverage the power of conversational AI solutions to convert more of their traffic into customers.

With this app, you wouldn’t have to worry about missing a drop ever again. An extensively long checkout process can be a cause for them to abandon their carts fast. RooBot by Blue Kangaroo lets users search millions of items, but they can also compare, price hunt, set alerts for price drops, and save for later viewing or purchasing. The bot also offers Quick Picks for anyone in a hurry and it makes the most of social by allowing users to share, comment on, and even aggregate wish lists.

How Do Customers and Merchants Benefit from Online Shopping Bots

In the ever-evolving landscape of e-commerce, they are truly the unsung heroes, working behind the scenes to revolutionize the way we shop. Sephora’s shopping bot app is the closest thing to the real shopping assistant one can get nowadays. Users can set appointments for custom makeovers, purchase products straight from using the bot, and get personalized recommendations for specific items they’re interested in.

With these rules, the app can easily learn and respond to customer queries accordingly. Although this bot can partially replace your custom-built backend, it will be restricted to language processing, to begin with. Looking for products on AliExpress can sometimes be cumbersome, as the number of vendors and stores can be overwhelming. But the shopping assistant can tell you what products are currently popular among online buyers. All you need is a chatbot provider and auto-generated integration code or a plugin.

Best Online Shopping Bots That Can Improve Your E-commerce Business

When the bot is built, you need to consider integrating it with the choice of channels and tools. This integration will entirely be your decision, based on the business goals and objectives you want to achieve. Now instead of increasing the number of messages and phone calls you receive to track orders, you can tackle the queries with a chatbot. You’re more likely to share feedback in the second case because it’s conversational, and people love to talk. If you have been sending email newsletters to keep customers engaged, it’s time to add another strategy to the mix.

• Their chatbot currently automates recipe suggestions, product questions, order tracking, and more.
• The modern shopping bot is like having a personal shopping assistant at your fingertips, always ready to find that perfect item at the best price.
• Concerning e-commerce, WeChat enables accessible merchant-to-customer communication while shoppers browse the merchant’s products.
• The same goes for non-speaking people who may also use a text-to-speech device to communicate.

With a Facebook Messenger chatbot you can nurture consumers that discover you through Facebook shops, groups, or your own marketing campaigns. The chatbot can be used to direct them to your website or introduce them to ongoing deals and discounts they’d find there. Consumers choose to interact with brands on the social platform to get online buying bot more information about products, deals, and discounts. While most ecommerce businesses have automated order status alerts set up, a lot of consumers choose to take things into their own hands. With the help of chatbots, you can collect customer feedback proactively across various channels, or even request product reviews and ratings.

However, for those who prioritize a seamless building experience and crave more integrations, ShoppingBotAI might just be your next best friend in the shopping bot realm. Shopping bots streamline the checkout process, ensuring users complete their purchases without any hiccups. By integrating bots with store inventory systems, customers can be informed about product availability in real-time. Imagine a scenario where a bot not only confirms the availability of a product but also guides the customer to its exact aisle location in a brick-and-mortar store.

By searching for and comparing products quickly, customers can save a lot of time that would otherwise be spent visiting different stores or scrolling through online shops. Grow your online and in-store sales with a conversational AI retail chatbot by Heyday by Hootsuite. Retail bots improve your customer’s shopping experience, while allowing your service team to focus on higher-value interactions. This bot aspires to make the customer’s shopping journey easier and faster.